Please allow for a one-hour window for the start of your pet's walk. As we care for multiple clients each day, we appreciate your understanding and flexibility with this timing. 

We kindly ask for a 24-hour notice if you need to cancel your appointment. This helps us better accommodate other clients. Failure to provide notice will result in the full fee being charged. 

Our app provides seamless booking and scheduling of custom services for your pet's needs. It offers real-time updates on your pet's activities during walks or pet care sessions, ensuring peace of mind while you're away.

DSNYC is fully bonded and insured.